As a business grows so does the amount of information, details, and duplicate processes. Things naturally get more chaotic and ultimately more complex. The easy trap to fall into at this point is to continue to layer process on top of process which at some point will only confuse and then paralyze a company. At this point in order to take two steps forward you need to take a step backwards. This is where BRT finds itself right now.
We have had a lot of change this year in regards to structure and technology. The goal behind all of this is to simplify our business and master the 6-10 core processes that define success in each department. While this is a simple strategy, it is not easy. It requires patience and it requires all of us to ask the questions why and how. Why am I doing a seemingly redundant function?
How does this function directly correlate with my department’s 6-10 core processes? How can we simplify it to be more effective? Doing this takes an open mind, patience, and embodies one of our core values, Teamwork. As we continue to strive for excellence we will also continue to simplify and refine. Sometimes we will get it right the first time, and many times we will get it wrong. The important thing is for us to acknowledge and embrace when something is working and likewise be honest and willing to change when something is not.
These recent changes are putting us in position to come into 2017 with a head of steam. I am very excited about the direction we are taking and the team we have in place.
“Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius — and a lot of courage to move in the opposite direction.” ― Ernst F. Schumacher